Help Center
Step-by-step guides for every Hitt Hosting feature, written against the real portal — sites and deploys, databases, email, domains and DNS, the full monitoring suite, status pages, billing, and your account.
- How do I add a site on Hitt Hosting?
- In the customer portal, click Sites, then "Add a site". Pick a site type — Static site, WordPress, PHP app, or Node.js app — and click "Create site". The site deploys in its own hardened container at an auto-assigned hitthosting.com address with HTTPS, and you can point a custom domain at it afterwards.
- How do I set up uptime monitoring?
- In the portal, open Uptime and click "Add monitor". Name it, enter the URL, and optionally add a keyword check ("Page must contain" or "Page must NOT contain") and a response-time threshold. Monitors are probed every few minutes and you are emailed the moment a site goes down and again when it recovers.
- How do I connect a domain I already own?
- Open Domains in the portal, enter your domain under "Your domains & DNS", and click "Add domain". Set the nameservers shown at your registrar, then click "Check status". Once the nameservers propagate the domain shows Active and you can manage its records in the DNS zone editor. Your domain stays registered in your name — no transfer required.
- How do I publish a public status page?
- In the portal, open Status pages and click "New status page". Set a title, public URL slug, brand color, and optional logo, tick the uptime monitors to show, and click "Create page". Your page is live at hitthosting.com/status/your-slug with live up/down state and 90-day uptime. Available on paid plans.
- How do I get an SLA or uptime report?
- Open Uptime in the portal and click "SLA report" on any monitor. Pick a period — this month, last month, or a custom range — and download the result as a CSV or a printable statement. Scheduled maintenance windows are excluded from the numbers.
Hitt Hosting — American-owned web hosting and marketing platform headquartered in Baltimore, Maryland.